Netball should be a safe, friendly and enjoyable experience for all young people. Wales Netball is committed to complying with the National Standards for Safeguarding and Protecting Children in Sport. We want to make sure that all children enjoy netball in a safe environment in which they are protected from any form of abuse. The policies and guidance in this area are designed to support all netball clubs to meet this goal.

Wales Netball will support all clubs to ensure that best practice is followed at all times. Safeguarding children is something all of us in netball are responsible for, whether you’re a parent, coach, volunteer, official or athlete.

What to do if you have a concern.

The following do’s and don’ts should be followed:


  • Stay calm
  • Show and tell the child that you are taking what he/she says seriously
  • Reassure the child and stress she/he is not to blame
  • Ask open questions but do not probe or put words into the child’s mouth
  • Clarify anything you are uncertain of
  • Be honest, explain that you will have to tell someone else to stop the abuse
  • Make a note of what the child has said as soon as possible after the event
  • Involve parents where appropriate
  • Maintain confidentiality – only tell others if it will help to protect the child
  • Follow National Governing Body Guidelines


  • Panic
  • Rush into assumptions and actions that may be inappropriate
  • Make promises you cannot keep
  • You will need to make a written record of the facts using an incident report form
  • Make the discloser keep repeating their concerns
  • Take responsibility for further action
  • Record opinion/hearsay/impressions – record only what was said or seen


If you have a concern about an individual or a situation, your first contact is your Club Welfare Officer, who will log the concern on our MyConcern platform and handle your concern in the first instance.

If you’re unable to reach your Club Welfare Officer, please get in touch with us directly on or using the contact number below.

If you are a Club Welfare Officer, here’s where to log your concern: Login | MyConcern


If you have concerns. No action is not an option.
If you have any specific queries or wish to discuss a concern, please contact
Laura Milford at Wales Netball on

07827 291 235

As a netball coach you will develop strong positive relationships with young people and become a role model.
You should adopt the highest standards, as you have a vital role in providing a fun and safe environment in which young people can enjoy their netball experience. You must be aware of your duty of care and current guidance on good practice, and act responsibly when you are around young people. This will safeguard and protect the young people you coach and reduce the potential for misunderstandings and inappropriate allegations being made.

All coaches and volunteers who work with young people in netball are in a position of trust which has been invested in them by parents, the sport, and the young person. This relationship can be described as one in which the adult is in a position of power and influence by virtue of their position.


All young people within netball, regardless of age, ability, sex, race, religion or belief, ethnic origin, social status or sexual orientation, have the right to be protected from harm.

The rights, dignity and worth of all young people should always be respected.

All coaches and volunteers must familiarise themselves with the Wales Netball Safeguarding Policy and Procedures what is good practice and poor practice.

Coaching checklist

  • Is the environment and equipment safe?
  • Do you have enough support?
  • Are activities age appropriate?
  • Do you have the appropriate training?
  • Have you completed a DBS (formerly CRB) disclosure through Wales Netball?
  • Please see further guidance in the useful downloads section.

Useful websites with further resources for teachers and other professionals working with young people.

Are you safe?

When you go to your club, it should be a chance to have fun, learn some new skills or maybe just to hang out with your friends. For netball to be fun, you need to know you are safe. That means that other people should treat you with respect, and shouldn’t do anything that makes you feel unsafe.

That includes the young people who you do netball with. It also includes coaches, officials or the people who help to run your netball sessions. There are lots of things in place to make sure that the people who coach netball offer a good service to children and teenagers, and know how to look after you properly.

What to do if you are worried?

Here are some of the ways that you can deal with people who may be causing you problems.

  • Tell an adult that you trust. This could be your parents, a coach or someone else at your school or netball club that you are happy to talk to.
  • Your netball club will have someone that you can speak to. Check your club notice board for details of a Club Welfare Officer.

Wales Netball oversees how netball is run in Wales, and has a dedicated Safeguarding Lead Officer to help you to stay safe, you can speak to the Office regarding safeguarding matters on 02920 334949.

You can also email at If you’d like us to call or email you back, just tell us how and when.
You can also contact Childline on 0800 1111 for advice and support, or visit for lots of ways to ask questions and get help.
For more information about bullying and how to beat it, try Kidscape at

Problem behaviour – what’s not okay?

Most people have a great experience taking part in netball, but sometimes people might do things that make you or a friend feel unsafe or unhappy. This is not OK. Some of these things might include someone:

  • Picking on you or bullying you (this could also be online or via text)
  • Hitting you or hurting you
  • Making comments about the way you look or speak
  • Making racist, sexist or homophobic comments
  • Getting you to be friends with them or to meet them or spend time with them when you don’t want to.

These things are not OK, and you have the right to deal with them.

Netball provides opportunities for enjoyment and achievement; it can develop qualities such as self-esteem, leadership and teamwork, as well as physical benefits. Providing young people with a positive netball experience means that they will be more likely to achieve their true potential.

Every young person has the right to have fun and to be safe and free from harm, whether training or competing for a local club. As a parent / legal guardian you should feel comfortable with the environment that your child is in and able to ask questions about the club, structure, people, policies and practices.

Questions to consider:

Are the coaches qualified?
All coaches/leaders must hold an up-to-date Wales Netball recognised Coaching qualification which is appropriate to the level of activity being coached.

Do the coaches have the appropriate training?
All coaches/leaders working with young people have to have attended a SCUK Safeguarding & Protecting Children workshop and hold a first aid certificate.

Are the coaches and club personnel suitable to work with young people?
All coaches and volunteers who regularly cares for, trains, supervises or is in sole charge of young people must have had a Disclosure and Barring Service (formerly CRB) check through Wales Netball.


If you feel concerned or worried about your child and need some advice, you can contact the Club Welfare Officer and explain your concerns. The Club Welfare Officer will then speak with Wales Netball Lead Officer, if appropriate.

All concerns will be treated in the strictest confidence, with only the people who can help the situation become involved. If you are looking for guidance please see the web links for parents in the section to the right.
These websites can provide parents and careers with information and support.

Always ensure that as a Parent/Carer you:

  • Arrange for your child to be dropped off and picked up promptly from the club and competitions
  • Contact the club if you are running late to collect your child
  • Adhere to the rules of the club
  • Adhere to the Codes of conduct within the club
  • Accept the guidance that coaches provide and officials decisions within competitions
  • Use appropriate language at all times
  • Stay off the equipment during training and competitions
  • Never force your child to participate

You can help your child become a strong competitor in a safe environment by:

  • Emphasising and rewarding effort rather than outcome.
  • Understanding that your child may need a break from sports occasionally.
  • Encouraging and guiding your child, not forcing or pressuring them to compete.
  • Emphasising the importance of having fun, learning new skills, and developing skills.
  • Showing interest in their participation in sports, asking questions.
  • Realising that your attitude and behaviours influences your child’s performance